ActiveCampaign
Marketing automation for any business
Overview
ActiveCampaign provides businesses with an all-in-one marketing automation and CRM solution designed to streamline customer engagement across multiple communication channels. The platform enables teams to design personalized email campaigns, deliver targeted SMS and WhatsApp messages, and send transactional emails from a unified hub. Powered by Active Intelligence AI features, ActiveCampaign automates manual marketing tasks by learning brand preferences, custom rules, and past campaign performance. It integrates with more than 1,000 external applications, allowing businesses to sync customer data, track conversions, and maintain targeted marketing automation across their tech stack.
Best for: ActiveCampaign is best for businesses and growing teams looking to automate cross-channel customer engagement across email, SMS, and WhatsApp.
Pros and cons
What works well
- Supports multi-channel marketing across email, SMS, WhatsApp, and transactional messages.
- Includes over 1,000 pre-built integrations with major e-commerce and CRM platforms.
- Provides AI-assisted campaign creation using custom brand rules and past performance data.
Where it falls short
- Exact pricing depends on contact volume and tier selection, requiring a quote or configuration.
- Does not offer a permanent free tier.
Pricing
Starter
Custom (billed annually)
Get started with personalized email marketing campaigns.
Plus
Custom (billed annually)
Go further with automation and powerful customer insights.
Pro
Custom (billed annually)
Unlock enhanced email orchestration.
Enterprise
Custom (billed annually)
Run email marketing at scale with enterprise-level support.
User reviews
Frequently asked questions
Does it cost extra to use integrations in ActiveCampaign?
For most customers, integrations available within ActiveCampaign's ecosystem are included as part of the existing plan, though third-party software may require separate subscriptions.
Does ActiveCampaign offer API documentation for custom integrations?
Yes, ActiveCampaign provides comprehensive API documentation and free sandbox accounts to assist developers with custom integrations.
What messaging channels does ActiveCampaign support?
ActiveCampaign supports automated campaigns across email, SMS messaging, WhatsApp, and transactional emails.
Is there a free trial available for ActiveCampaign?
Yes, ActiveCampaign offers a free trial for users to test the platform before committing to a plan.
ActiveCampaign alternatives
Pipedrive
Marketing & Sales
Pipedrive is a visual, activity-based CRM platform designed to help sales teams track pipelines, nurture leads, manage deals with AI, and automate workflows.
Omnisend
Marketing & Sales
Omnisend is an email and SMS marketing automation platform built to help ecommerce businesses engage shoppers and grow sales.

Moosend
Marketing & Sales
Moosend is an email marketing and automation platform featuring newsletter templates, visual workflow automation, landing page building, and subscription forms.
Brevo
Marketing & Sales
Brevo is an all-in-one customer engagement platform that combines email and SMS marketing, marketing automation, sales CRM, transactional messaging, live chat, and loyalty tools.