
Close
The CRM That Does the Work
Overview
Close is a sales CRM built specifically for startups, small-to-medium businesses, founders, and sales teams. It centralizes communication and deal tracking into one place by combining built-in calling, email, SMS, and lead management capabilities. By reducing manual data entry and multi-app switching, Close enables revenue teams to focus on active selling and closing deals. The platform features native sales automation tools such as automated workflows, power and predictive dialers, bulk emailing, custom activity logging, and call recording. Additionally, Close includes an integrated AI sales agent named Chloe, which can automatically call leads, qualify prospects through real conversations, log call summaries, update contact fields, write follow-ups, and book appointments. Close integrates with over 100 sales, marketing, and support tools out of the box, while also providing developers with a REST API, webhooks, and an MCP server for custom extensions. It offers flexible multi-channel outreach options alongside reporting dashboards for pipeline forecasting and activity tracking.
Best for: Best for startups, SMBs, and sales teams seeking an all-in-one CRM with built-in calling, SMS, email automation, and AI lead qualification.
Pros and cons
What works well
- Built-in multi-channel communication including calling, SMS, and email directly inside the CRM.
- Native AI sales agent (Chloe) that calls, qualifies prospects, writes follow-ups, and updates deal fields.
- Transparent 14-day free trial with no credit card required.
Where it falls short
- No free-forever plan is available.
- Automated workflows and power dialer features are excluded from the lower-tier Solo and Essentials plans.
Pricing
Solo
$9 per user / month (billed annually) or $19 monthly
Core CRM for solo operators with limited 1 user and up to 10k leads, including 500 AI credits/user/month.
Essentials
$35 per user / month (billed annually) or $49 monthly
System of action for small teams with unlimited contacts/leads, team collaboration features, built-in forms, calling, SMS, and 1,000 AI credits/user/month.
Growth
$99 per user / month (billed annually) or $109 monthly
Leveraging AI and automation with automated workflows, Chloe in Workflows, power dialer, bulk email, and 1,500 AI credits/user/month.
Scale
$139 per user / month (billed annually) or $149 monthly
Advanced control for scaling orgs with role-based permissions, predictive dialer, call recording retention, live call coaching, and 2,000 AI credits/user/month.
User reviews
Frequently asked questions
What is Close?
Close is a sales CRM designed for sales teams, startups, and SMBs that combines built-in calling, email, SMS, pipeline management, reporting, and AI capabilities into a single platform.
What is Chloe in Close CRM?
Chloe is an integrated AI sales agent in Close that calls leads, qualifies prospects through real conversations, updates contact fields, writes follow-ups, and books meetings automatically.
Is there a free trial for Close?
Yes, Close offers a 14-day free trial with full access and free support, requiring no credit card to get started.
What pricing plans does Close offer?
Close offers four main plans billed monthly or annually: Solo ($9/user/month annually), Essentials ($35/user/month annually), Growth ($99/user/month annually), and Scale ($139/user/month annually).
Does Close offer support and migration assistance?
Yes, Close provides free customer support with quick response times as well as free migration assistance.
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