Fireflies.ai
#1 AI Assistant for Meetings, Email, Chat & CRM
Overview
Fireflies.ai is an enterprise-grade AI assistant designed to automate meeting notes, task management, and conversation intelligence. By inviting the Fireflies bot to calendar meetings, recording via mobile or desktop apps, or capturing Google Meet calls with the Chrome extension, teams can automatically record and transcribe discussions in over 100 languages. Beyond standard transcription, Fireflies generates structured AI summaries complete with action items, key bullet points, and speaker identification. Its AskFred feature allows users to query meeting history, summarize key points, and draft follow-up communications instantly. Fireflies also offers conversation intelligence analytics, enabling managers to track speaker talk-time, sentiment, and specific topic mentions. With integrations for CRMs, project management systems, and Slack, Fireflies automatically populates call logs and action items into daily team workflows.
Best for: Best for teams, sales professionals, and enterprises looking to automatically transcribe, summarize, and analyze meeting conversations across video platforms and CRM tools.
Pros and cons
What works well
- High transcription accuracy supporting over 100 languages and automatic speaker recognition.
- Integrates seamlessly with over 200 apps including major CRMs, dialers, and project management tools.
- Strong security standards including SOC 2 Type II, GDPR, zero data retention, and optional HIPAA compliance.
Where it falls short
- Free plan team storage is capped at 400 minutes.
- Advanced conversation intelligence and team analytics require higher-tier plans.
- Enterprise plan requires annual commitment with no monthly billing option.
Pricing
Free
$0
Includes unlimited transcription, unlimited AI summaries, 400 mins of team storage, and 20 AI credits.
Pro
$10 per seat / month, billed annually
For individuals and small teams. Includes video recording, 8,000 mins storage per seat, AI Skills, and unlimited integrations.
Business
$19 per seat / month, billed annually
For fast-growing businesses. Includes unlimited storage, multi-language mode, conversation intelligence, and team analytics.
Enterprise
$39 per seat / month, billed annually
For large organizations. Includes custom data retention, HIPAA compliance, SSO + SCIM, private storage, and dedicated support.
User reviews
Frequently asked questions
How does Fireflies capture meetings?
Fireflies can join live meetings via its AI Note Taker Bot, capture Google Meet calls using its Chrome extension, process recordings via mobile or desktop apps, or transcribe uploaded audio/video files.
What languages does Fireflies support for transcription?
Fireflies supports transcription in over 100 languages, including English, Spanish, and French, with automatic language detection between calls.
How secure is data stored in Fireflies?
Fireflies is SOC 2 Type II and GDPR compliant, offers HIPAA compliance for enterprise tiers, and maintains a zero data retention policy where customer data is not used for AI training.
What is AskFred in Fireflies?
AskFred is an AI assistant inside Fireflies that answers questions about past meetings, generates follow-up emails, extracts action items, and offers real-time suggestions during calls.
Fireflies.ai alternatives
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