Otter.ai
AI Notetaker, Transcription, Insights
Overview
Otter.ai is an AI-powered meeting assistant and conversational knowledge engine designed to capture and organize voice conversations. It automatically transcribes live meetings, lectures, and interviews across major platforms like Zoom, Microsoft Teams, and Google Meet, while distinguishing between different speakers and allowing users to playback synced audio and text. Beyond basic transcription, Otter provides automated meeting summaries, key takeaways, and action item assignments. Its conversational AI Chat allows users to search across past meetings and connected apps to answer questions, draft follow-ups, and generate reports or content based on spoken discussions. Otter supports flexible recording methods, including web, mobile apps for iOS and Android, a Chrome extension, and dedicated desktop applications for Mac and Windows that allow bot-free recording. It integrates with business workflows by syncing notes and insights directly into tools like Salesforce, HubSpot, Slack, Google Calendar, and Claude.
Best for: Teams, sales reps, recruiters, educators, and professionals seeking automated real-time meeting transcription, AI summaries, and actionable task tracking.
Pros and cons
What works well
- Provides real-time multi-language transcription with speaker identification and automated action items.
- Offers flexible capture methods including web, mobile apps, Chrome extension, and bot-free desktop apps.
- Integrates seamlessly with conferencing tools, Google/Microsoft calendars, Slack, and major CRMs.
Where it falls short
- Free plan limits users to 300 monthly transcription minutes and 3 lifetime file imports.
- Salesforce and HubSpot integrations are restricted to paid tiers and subject to user limits.
- HIPAA compliance and advanced administrative controls require Enterprise-level pricing.
Pricing
Basic
Free
Includes 300 monthly transcription minutes, live transcription, speaker identification, AI Chat, and 3 lifetime audio/video file imports.
Pro
$8.33 /user/month (billed annually) or $16.99 monthly
Includes 1,200 monthly recording minutes (up to 90 mins per meeting), 10 file imports per month, advanced search, and Salesforce/HubSpot/Zapier integrations.
Business
$19.99 /user/month (billed annually) or $30 monthly
Includes unlimited meetings (up to 4 hours per meeting), unlimited file imports, activity logs, usage analytics, and joining up to 3 concurrent meetings.
Enterprise
Contact Sales
Includes SSO, SCIM, domain capture, HIPAA compliance add-on, custom CRM integrations, Otter API & Webhooks, and dedicated success programs.
User reviews
Frequently asked questions
What is Otter.ai?
Otter.ai is an AI meeting agent and note-taking platform that provides real-time transcription, automated summaries, key action item extraction, and searchable meeting knowledge.
Which video conferencing platforms does Otter work with?
Otter integrates directly with Zoom, Microsoft Teams, and Google Meet to automatically join calls and capture meeting notes.
Can I record meetings without an AI bot joining the call?
Yes, Otter offers desktop applications for Mac and Windows that allow you to record audio directly from your computer without a bot joining the meeting.
Does Otter have a free version?
Yes, the Basic plan is free and includes 300 transcription minutes per month, live transcription, speaker identification, and access to Otter AI Chat.
What platforms can I use Otter on?
Otter is available on Web browsers, macOS, Windows, iOS, Android, and via a Chrome extension.
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