Quo
Best phone system for startups and small businesses
Overview
Quo (formerly OpenPhone) is an AI-powered business phone system and shared inbox designed for startups and small businesses. Founded in 2018, Quo provides a centralized platform for team members to handle customer calls, SMS/MMS messages, and contacts across devices. It features shared phone numbers, call routing, auto-attendants, simultaneous ring, and call forwarding to ensure incoming calls reach the right person instantly. Quo also introduces Sona, an AI agent capable of answering calls when team members are unavailable, as well as providing auto call recording, transcriptions, summaries, and AI text message suggestions. The platform integrates with CRMs and productivity tools like Salesforce, HubSpot, Slack, Zapier, Make, and Pipedrive to sync conversation history automatically. Quo is available on iOS, Android, macOS, Windows, and Web.
Best for: Startups and small businesses looking for an AI-powered virtual phone system and shared team inbox.
Pros and cons
What works well
- Provides shared phone numbers and collaborative inboxes for seamless team communication.
- Includes Sona AI agent for automated call handling, transcription, and conversation summaries.
- Integrates directly with popular CRMs and tools such as Salesforce, HubSpot, and Slack.
Where it falls short
- Sona AI automated call usage relies on a monthly credit allocation with tiered paid overages.
- Key features like auto call recording and CRM integrations require the Business tier or higher.
Pricing
Starter
$15/user/month (billed annually) or $19/user/month
Includes one phone number per user, US/Canada calling and texting, voicemail transcripts, Quo API, and Sona AI agent access.
Business
$23/user/month (billed annually) or $33/user/month
Adds AI call summaries and transcripts, group calling, call transfers, HubSpot and Salesforce integrations, phone menus, and analytics.
Scale
$35/user/month (billed annually) or $47/user/month
Adds AI call tags, dedicated onboarding support, priority chat/email support, and inbound phone support.
User reviews
Frequently asked questions
What is Quo?
Quo (formerly OpenPhone) is an AI-powered business phone system and shared inbox designed for teams to manage calls, texts, and customer interactions.
Does Quo offer a free trial?
Yes, Quo offers a 7-day free trial on its subscription plans.
What platforms are supported by Quo?
Quo is available on Web, Windows, macOS, iOS, and Android.
Can I transfer my existing business phone number to Quo?
Yes, Quo allows you to port your existing local or toll-free business phone number into the platform.
What is Sona AI in Quo?
Sona is Quo's AI agent feature that can answer phone calls, take messages, and generate call summaries and transcriptions.
Quo alternatives
Tidio
Business SaaS
Tidio is an AI-powered customer service platform that combines live chat, help desk ticketing, automated workflows, and the Lyro AI agent to help businesses streamline support and boost sales.
.png)
Kommunicate
Business SaaS
Kommunicate is an AI-powered customer service platform that connects AI agents and human support teams to automate support across web, email, WhatsApp, and mobile apps.
Gorgias
Business SaaS
Gorgias is an ecommerce-focused helpdesk and AI Agent platform that combines customer support across channels with deep store integrations to automate responses and drive revenue.