Loom
One video is worth a thousand words
Overview
Loom is an asynchronous video messaging tool designed to streamline communication across distributed teams and client-facing roles. By allowing users to simultaneously record their screen, webcam bubble, and audio, Loom replaces long emails and unnecessary meetings with concise video walkthroughs. It integrates into daily workflows via desktop applications, mobile devices, and browser extensions. In addition to basic screen recording, Loom provides video editing capabilities such as clip trimming, stitching, custom canvas backgrounds, and transcript-based editing. Its AI-powered features automatically generate video titles, summaries, chapters, CTAs, and tasks, while removing filler words and silences. Users can also transform video recordings into populated Jira tickets or written SOP documentation in just a few clicks. Loom supports team collaboration through time-stamped viewer comments, emoji reactions, and video transcripts available in over 50 languages. Enterprise-grade security capabilities like SSO, SCIM integration, custom data retention policies, and fine-grained sharing controls ensure that organizations can manage async video communication safely at scale.
Best for: Best for distributed teams, sales, engineering, design, and customer support professionals who need to communicate asynchronously through screen and video recordings.
Pros and cons
What works well
- Offers fast screen and camera recording with instant link sharing across multiple platforms.
- Includes AI tools that auto-generate summaries, transcripts, chapters, and bug reports.
- Integrates smoothly with popular collaboration software like Slack, Jira, and Notion.
Where it falls short
- Free plan enforces a 5-minute recording limit and caps stored videos at 25 per user.
- Advanced AI workflows and transcript editing require higher-tier paid plans.
- Enterprise plan details and pricing are not listed publicly and require contacting sales.
Pricing
Starter
$0
Get started with video communication. Includes up to 25 videos per person and a 5-minute recording limit per video.
Business
$18 per user / month
Move work forward faster with unlimited videos, unlimited recording time, and basic editing.
Business + AI
$24 per user / month
Communicate your best with videos instantly enhanced and edited with Loom AI features.
Enterprise
Let's Talk
Control and securely manage video content for the entire organization with advanced security, SSO, and SCIM.
User reviews
Frequently asked questions
What is Loom?
Loom is an asynchronous video messaging tool that allows users to record their screen, camera bubble, and microphone to communicate quickly without live meetings.
Is Loom free to use?
Yes, Loom provides a free Starter plan that supports up to 25 videos per member with a 5-minute recording limit per video.
Which operating systems and devices does Loom support?
Loom works on macOS, Windows, iOS, Android, and offers a Chrome extension for browser-based screen recording.
What AI features does Loom offer?
Loom AI features auto-titles, auto-summaries, chapters, auto-tasks, filler word and silence removal, edit-by-transcript, and direct creation of Jira tickets and SOP docs.
What software integrations does Loom support?
Loom integrates directly or via embeds with Slack, Jira, GitHub, Gmail, Notion, FigJam, Confluence, Upwork, and Zendesk.
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